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GovDelivery, Inc.

Q. I received my email late. Why?

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A. GovDelivery confirms delivery of every message only as far as receipt by the ISP (Internet Service Provider). For security and privacy reasons we are unable to monitor message movement once the ISP confirms delivery. Depending on the amount of email traffic with an ISP, they may experience delays between when a message is confirmed received by the provider and when it is delivered to individual inboxes.

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